10 points
It's no good having a wonderful product if you can't tell anyone about it, help people if they get stuck or look after the needs of your clients. Learn how 'customer relationship management' techniques affect your ability to sell things and get some tips for providing excellent service.
The CRM badge is part of the iDEA Bronze Award and is in the Entrepreneur category, helping you learn how to originate ideas and bring them to life.
iDEA helps people develop digital, enterprise & employability skills for free. Log in or sign up to start a badge and begin to earn points on iDEA.
